We will be responsible for shipping costs and product refunds that those products that meet the following conditions:
1- Products with manufacturing defects that make it impossible to use (does not include defects in measurements, color or differences in patterns of pattern designs)
2- That the product received is totally different from
the order. (Requested item A Received Item B)
3- The size sent is not the same as the requested one. (Customer requests size S and the product received is labeled with size M)
The buyer is responsible for a return and exchanges, if:
1- The product does not meet customer expectations.
2- The selected size does not fit the customer's measurements
3- Customer simply want a change for another product or return it.
In these cases, if the customer requests a refund of the amount paid for the product, we may choose to make a return of 25% of the value of the product in exchange for the customer to stay with him, thus avoiding possible
shipping costs and customs for the same.